Your details are safe with us.
At WrappedLove, we make customised gifts for the people you love — which means we handle personal things like your photos, names and messages. Here's exactly how we look after them.
Last updated · January 2026
1. Who we are
WrappedLove is a Delhi-based gifting studio (referred to as "we", "us" or "our"). You can reach us any time at hello@wrappedlove.co or on WhatsApp at +91 98185 79499.
2. What we collect
- Contact details: name, email, phone number, delivery address.
- Order details: the products you buy, your customisation choices, and payment confirmation (we never see or store your card details).
- Personalisation content: photos, names, dates, notes and messages you upload for your gift.
- Basic browsing info: cookies, device type and pages visited, so the site works and improves over time.
3. How we use it
Only for what makes sense — designing your gift, processing your order, delivering it, and staying in touch about it. Occasionally, if you've opted in, to send you a soft nudge about new drops or offers.
4. Your photos and messages
The photos and notes you upload are used only to create your specific order. We store them securely for the time needed to make and ship your gift, and we do not share, publish or reuse them for marketing without your written permission.
5. Sharing with others
We share your information only with the partners we need to fulfil your order — payment gateways, shipping couriers and our printing partners. We do not sell your data to anyone. Ever.
6. Your rights
You can ask us to see, update or delete the personal information we hold about you at any time. Just email us and we'll sort it within 7 working days.
7. Updates
If this policy changes, we'll update the date at the top. Big changes will be flagged on our website.
